Privacy Policy

1. Introduction

At Bizlify ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform and services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Restaurant Partner Information

When you register as a Restaurant Partner, we collect:

• Business information (restaurant name, address, contact details)
• Personal information of the business owner/manager (name, email, phone number)
• Menu items, pricing, and restaurant operating hours
• Banking and payment information for processing payments
• Tax information and business registration details

2.2 End Customer Information

Through your branded application powered by Bizlify, we process the following information about your customers on your behalf:

• Contact information (name, email, phone number, delivery address)
• Order history and preferences
• Payment information (processed through secure payment gateways)
• Feedback and ratings
• Device information and usage data

2.3 Automatically Collected Information

When you or your customers use our Services, we automatically collect certain information, including:

• IP addresses and device identifiers
• Browser type and operating system
• Pages visited and features used
• Time and date of visits
• Referring website addresses

3. How We Use Your Information

3.1 Restaurant Partner Information

We use your information to:

• Create and manage your account
• Develop and customize your branded application
• Process payments and commissions
• Provide technical support and customer service
• Send important updates about our Services
• Analyze and improve our Services

3.2 End Customer Information

As a data processor on behalf of Restaurant Partners, we use End Customer information to:

• Process and fulfill orders
• Enable delivery tracking
• Process payments
• Provide customer support
• Generate analytics and insights for Restaurant Partners

4. Data Ownership and Sharing

4.1 Restaurant Partner Data Ownership

Restaurant Partners own all customer data collected through their branded application. Bizlify processes this data on your behalf and does not claim ownership of it.

4.2 Information Sharing

We may share information in the following circumstances:

• With service providers who perform services on our behalf (payment processors, cloud hosting providers, etc.)
• With Restaurant Partners regarding their specific End Customers
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transfer (merger, acquisition, etc.)

4.3 Data Aggregation

We may anonymize and aggregate data collected through our Services and use it for our own business purposes, including improving our Services, developing new products, and understanding market trends.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain Restaurant Partner account information for as long as your account is active or as needed to provide you with our Services. For End Customer data, we follow the instructions of our Restaurant Partners regarding data retention.

We may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes or enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access and receive a copy of your information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict or object to processing
• Right to data portability

To exercise these rights, please contact us using the information provided in Section 10.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: +918699855813

Address: Privacy Office, Bizlify, [Address]